Privacy Policy
How prilenthara collects, uses, and protects your personal information
Information We Collect
We collect personal information you provide when requesting consultations, subscribing to updates, or contacting us. This includes identifiable details necessary for service delivery and communication. We also gather technical information automatically when you visit our website, including device data and browsing patterns.
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→Contact details including name, email, phone number, and mailing address
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→Property interests and market questions you share during consultations
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→Technical data such as IP addresses, browser types, and device information
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→Website usage patterns including pages visited and interaction times
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→Communication records and consultation notes for service continuity
We collect only information necessary for providing consultation services and improving user experience. Data collection complies with Australian Privacy Principles under the Privacy Act 1988. We never sell personal information to third parties.
How We Use Information
Personal information supports consultation delivery, communication, and service improvement. We use contact details to schedule sessions, send assessment reports, and provide market updates you've requested. Technical data helps us optimize website performance and understand how visitors engage with our content.
We may use aggregated, anonymized data for market research and service development. This aggregated information contains no personally identifiable details. We don't use your data for automated decision-making or profiling purposes. Communication preferences you set are respected across all interactions.
Your Privacy Rights
Under Australian privacy law, you have specific rights regarding personal information we hold. These rights ensure you maintain control over your data and understand how it's used.
Access Your Information
You can request copies of personal data we hold about you at any time.
Correct Inaccurate Data
You have the right to update or correct personal information that is outdated or incorrect.
Request Data Deletion
You can ask us to delete your personal information subject to legal retention requirements.
Data Portability
You may request your data in a structured, commonly used format for transfer elsewhere.
Information Sharing Practices
We share personal information only when necessary for service delivery or legal compliance. Service providers assisting with website hosting, email communication, and data storage may access information under strict confidentiality agreements. These providers process data solely for purposes we authorize.
We may disclose information if required by Australian law, court order, or government request. In the event of business transition such as merger or acquisition, personal data may transfer to successor entities under equivalent privacy protections. We don't sell, rent, or trade personal information to marketers or unrelated third parties.
Data Security Measures
We implement technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption for data transmission, secure server infrastructure, access controls limiting employee data access, and regular security assessments to identify vulnerabilities.
Despite our precautions, no internet transmission is completely secure. We cannot guarantee absolute security but commit to promptly addressing any breaches affecting personal data. You can help protect your information by using strong passwords and keeping login credentials confidential.
Contact About Privacy
Address: 365 Little Collins St, Melbourne, VIC 3000 Australia
Phone: +61.7.7892.5270
Email: content@prilenthara.sbs